About Drip Drop

About Us

Drip Drop is a visual email and SMS marketing automation platform that helps teams build customer journeys while continuing to use their preferred sending, AI, and storage providers.

Our point of view

Why we built Drip Drop

Marketing teams should be able to design thoughtful customer journeys without giving up the provider relationships and infrastructure they already trust. Drip Drop brings visual automation to email and SMS while keeping the accounts behind your sending, AI, and storage workflows in your control.

Best fit

Built for teams that want control

Small and growing businesses

Build coordinated customer journeys without custom development.

Agencies

Create flexible automation for clients while respecting their existing provider accounts.

Provider-led teams

Keep using Twilio, SendGrid, Gmail, and similar services you already trust.

Infrastructure-conscious organizations

Maintain control of the messaging infrastructure behind your customer communications.

Visual builders

Turn customer-journey ideas into email and SMS automation without starting from code.

The difference

A flexible automation platform, not another walled garden

  • Bring your own accounts

    Connect your own email, SMS, AI, and storage accounts instead of replacing them.

  • One visual builder

    Design email and SMS journeys together in a single visual automation workspace.

  • Direct provider relationships

    Keep direct relationships with the providers that send, generate, and store your work.

  • Transparent platform pricing

    See the platform cost separately from the providers you choose.

  • Portable data

    Keep contact and journey data portable as your stack evolves.

  • API, webhooks, and controls

    Connect through public APIs, webhooks, integrations, and compliance-minded governance controls.

Our blueprint

How we make product decisions

  1. Provider choice

    Use the sending, AI, and storage providers that fit your team.

  2. Portability

    Keep your data and workflows ready to move with your business.

  3. Transparent pricing

    Understand what the platform costs and what your providers cost.

  4. Responsible messaging

    Build consent-aware, governed communication journeys.

  5. Practical automation

    Make useful automation approachable for the people who run it.

Evidence in practice

How we use Drip Drop

Drip Drop in use

How we handle Contact Us

The Contact Us form uses dripdrop-wagtail and dripdrop-python to create or update a contact in Drip Drop and enroll it in the Contact Us flow. The flow sends through SendGrid, acknowledges the inquiry, follows up, and stops when a reply is detected.

Drip Drop in use

How we welcome new users

The New User flow uses SendGrid and Telnyx. Its SMS branch depends on signup consent: consents configured in Drip Drop settings are synchronized to the contact through the public API, and the journey checks consent before sending SMS.

Ready when you are

Build the journey your stack deserves

Start building flexible email and SMS automation with the providers you already trust.